Contact Us Please contact us via email jumbo19@live.co.uk Unit 3 Venn Place Industrial EstateHanleyStoke on TrentSt1 1lp | Returns and Problems We have very few returns and problems as we operate a fast effective service and our products are carefully selected to bring the best value for money. However we of course operate with all UK laws and distance seller regulations. The 2 problems we encounter are: Broken items, We usually simply ask you to email a photo of the damaged item and we will then send another. Non-delivered items. We ask that you allow 14 days for delivery although 99% or UK zone 1 delivery's are received within 2 working days. Our items are sent via royal mail so please refer to there website for full T & C |